Important Message

Northern California Kaiser Facilities have resumed all AHA training courses. Courses are being conducted under CDC recommended PPE guidelines. Students are required to bring their own mask and writing utensil. Gloves will be available.

To view a list of available classes by facility please visit: https://ncti.edu/kaiser-employees-continuing-education  and select the “HeartCode” version of the certification you need to complete.

UPDATE 4/21/21:

  • The new HR Compliance system, eSmartFile Manager launched December 15, 2020 in Kaiser Permanente Northern California. We will no longer accept submissions by email or fax; documents must be submitted via the eSmartFile Manager system: https://esfm.appl.kp.org/esfm-ui/#/login
  • ALL NCTI courses require HeartCode completion prior to the in-person skills validation. To register for an available course please click here and select the “HeartCode” version of the certification you need to complete.

For Employees:

If you have a life support certification card that requires renewal:

  1. Sign up for the appropriate class through NCTI: https://ncti.edu/kaiser-employees-continuing-education/  and select the “HeartCode” version of the certification you need to complete.
  2. Check to see if you have access to HealthStream www.healthstream.com/hlc/kp and an assignment loaded in your “To-Do” list. Pre-assignments will be loaded 60 days before certificate expiration dates.
  3. If you do not have an active HealthStream access or the assignment is not preloaded please request the course assignment:
      • Locate your HealthStream Administrator in the table below and e-mail them for registration assistance. HeartCode assignments must be requested at least 48 hours ahead of a scheduled class to allow time for completion of the online course. If your facility is not listed please contact Carrie Waters via email and provide your:
          • Name
          • NUID
          • Facility
          • The name of the certification that you need to complete.

        Note: Please allow adequate time to complete the online course prior to your hands-on class. Courses assignments should not be requested on the same day as the selected hands on class date.

  4. TIMING of HEARTCODE – Don’t do too early!
    • Do NOT complete the course more than 60 days ahead of your scheduled class, as the AHA certificate will not be accepted if more than 60 days have passed. Recommended to wait until 30 days before class date to allow flexibility in case class rescheduling is needed.

Service Area

Medical CentersHealthStream Assignment request to:Email contact
Manteca, Modesto
(KFH Employees)
CEPI TeamCVA-CEPI@kp.org
Manteca, Modesto, Stockton, Tracy
(TPMG Employees)
Christian CheungChristian.Cheung@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Antioch (KFH)Beth HillElizabeth.A.Hill@kp.org
Walnut Creek (KFH)Jennifer ReberJennifer.L.Reber@kp.org
Antioch and Walnut Creek (TPMG)Mallory BlackerMallory.L.Blacker@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Oakland, RichmondDanielle DelaneDanielle.Delane@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Fresno (TPMG)Rhonda Sgro ( Emergency Department staff only)

Elisa Porter (staff outside of the Emergency Department)
Rhonda.R.Sgro@kp.org

Elisa.A.Porter@kp.org
Fresno (KFH)Elizabeth Nobleman
elizabeth.bower@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Fremont, San LeandroGreg RoccoGreg.Rocco@kp.org
Medical CentersHealthStream Assignment request to:Email contact
San RafaelCraig AmundsenCraig.D.Amundsen@kp.org
Santa RosaDebra BaumannDebra.A.Baumann@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Vacaville (KFH)Vivian DumpitVivian.Dumpit@kp.org
Vacaville (TPMG-ED)Mildred McGillvrayMildred.M.McGillvray-Hill@kp.org
Medical Office BuildingsJoella OribelloJoella.R.Oribello@kp.org
Vallejo (KFH)Trevor Murray

Vivian Dumpit
Trevor.X.Murray@kp.org

Vivian.Dumpit@kp.org
Vallejo (TPMG-ED)Brandon StinnettBrandon.E.Stinnett@kp.org
Medical CentersHealthStream Assignment request to:Email contact
RosevilleLatanna JeffersonLatanna.L.Jefferson@kp.org
Roseville (TPMG)North Valley HealthStream AdminNVLY-HealthStream-Admin@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Sacramento (TPMG)North Valley HealthStream AdminNVLY-HealthStream-Admin@kp.org
Sacramento (KFH)DeniseAngelo Prudencio DeniseAngelo.M.Prudencio@kp.org
Medical CentersHealthStream Assignment request to:Email contact
San Francisco (KFH)Katy Kennedy Katy.Kennedy@kp.org

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Medical CentersHealthStream Assignment request to:Email contact
San JoseElijah ClaytonElijah.T.Clayton@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Santa ClaraShannon Frost
Shannon.M.Frost@kp.org
Medical CentersHealthStream Assignment request to:Email contact
South Sacramento (KFH)Nancy FosterNancy.Foster@kp.org
South Sacramento (TPMG)Michelle R Donley

Diana Finn
Michelle.R.Donley@kp.org

Diana.Finn@kp.org
Medical CentersHealthStream Assignment request to:Email contact
South San Francisco (KFH)Jessica PanlasiguiJessica.Panlasigui@kp.org
South San Francisco (TPMG)Stacey LiuStacey.A.Liu@kp.org
Medical CentersHealthStream Assignment request to:Email contact
Regional Offices, AACC, KPACCCarrie Waters

Geoffrey Palmer
Caroline.R.Waters@kp.org

Geoffrey.Palmer@kp.org

4. Present your completed card to your manager immediately for it to be recorded and validated in eSmartFile Manager and HRconnect.

For Managers:

IMPORTANT:

  • Confirm that MyOrg is current and accurately reflects your direct reports.
  • Submit Cards of Completion daily to HR(i.e. BLS, ACLS, PALS, NRP, TNCC, etc.) for validation and updates.
  • Escalate any barriers or issues to your local leadership.

Additional Resources For Staff

  • American Heart Association –  Class Connector Search
  • For SEIU Staff who need AHA classes: ANNOUNCING: SEIU and Ed Fund Partnership
    • HeartShare is proud to be the exclusive partner of SEIU and The Ed Fund! HeartShare will be providing a number of AHA courses and continuing education for all eligible SEIU members covered via The Ed Fund. Please visit them online for more information: https://heartsharetraining.com/EdFund/
  • Kaiser Permanente School of Allied Health, 938 Marina Way South, Richmond, CA 94804, 510-231-5000
    • The Kaiser Permanente School of Allied Health offers BLS HeartCode classes. For more information please email Tammy Arnold.
  • Life Support and Course Completion Requirements NCAL Regional Policy 
    • Visit KP NCAL Policy Tech at https://kpnortherncal.policytech.com
    • You will be prompted to sign on with your SSO credentials.
    • In the Site dropdown menu select “Northern CA Region”
    • In the search bar enter: 12125  (See snap shot below)

Your Primary Contacts for Registration and Support:

  • HeartCode Registration Issues: Carrie Waters
  • NCTI class locations and scheduling questions:
  • Issues and questions regarding AHA certification card submissions: