Important Message

Northern California Kaiser Facilities have resumed all AHA training courses. Courses are being conducted under CDC recommended PPE guidelines. Students are required to bring their own mask and writing utensil. Gloves will be available.

To view a list of available classes by facility please visit:

UPDATE 10/30/20:

  • Starting November 1st, all NCTI courses will return to a live in-person format with social distancing and COVID-19 prevention guidelines in place. To register for an available course please click here.
  • The Kaiser Permanente School of Allied Health will continue to offer BLS HeartCode classes. (Please contact Tammy Arnold for additional information – please see below)
  • Regional Leadership will continue working with NCTI in the coming weeks to add HeartCode classes in December and convert courses to a shorter format for staff.

For Employees:

If you have a life support certification card that is expired, but you have an extension OR if your card is expiring:

  1. Sign up for the appropriate class through NCTI:
  2. Present your completed card to your manager immediately for it to be recorded and validated in HR TRACS.

For Managers:


  • Confirm that MyOrg is current and accurately reflects your direct reports.
  • Submit Cards of Completion daily to HR (i.e. BLS, ACLS, PALS, NRP, TNCC, etc.) for validation and updates.
    • To do this, scan/e-mail all cards of completion (upon receipt) to:
      • NCAL (except Diablo)
        • License, Certification, Registration, Cards of Completion, please submit to:
        • Orientation, Training, Competencies, please submit to:
          • Hub 1: Central Valley, Fresno, Napa Solano, Roseville, Sacramento, South Sacramento at:
          • Hub 3: Marin Sonoma, Greater San Francisco, Redwood City, San Jose at:
          • Hub 4: Santa Clara, Greater Southern Alameda, East Bay, Regional Offices at:
      • Diablo
        • All HR Regulatory document: (including Licensure, Certification, Registration, Cards of Completion, Orientation, Training, Comptencies, etc.)

Note: The subject will need to include the naming convention as follows: Facility – LNAME, FNAME – EID, LCRC TYPE.

  • Escalate any barriers or issues to your local leadership.
  • Download the October re-certification flyer: Here

Kaiser Permanente School of Allied Health Sciences is offering BLS Skills Testing and Validation at no cost to KP employees. 

Available timeframes listed below. To schedule an appointment:

  • Email Tammy Arnold and include the following in your email:
    • Your name
    • NUID
    • The desired date and time for your appointment
    • Please note: You must print and bring your heart code certificate with you for skills testing.

For questions, contact Tammy Arnold, Program Director, Kaiser Permanente School of Allied Health Sciences

Location: Kaiser Permanente School of Allied Health Sciences
938 Marina Way South Richmond, CA 94804

Additional Resources For Staff

  • American Heart Association –  Class Connector Search
  • Life Support and Course Completion Requirements NCAL Regional Policy 
    • Visit KP NCAL Policy Tech at
    • You will be prompted to sign on with your SSO credentials.
    • In the Site dropdown menu select “Northern CA Region”
    • In the search bar enter: 12125  (See snap shot below)

Your Primary Contacts for Registration and Support:

  • HeartCode Registration: Carrie Waters
  • NCTI class locations and scheduling questions:
  • Issues and questions regarding AHA certification card submissions: